Serving your growing business
Bringing enduring expertise and a service-focused mindset to boost your mid-sized business.
Is your business ready for better?
Payroll experience you can rely on. From experts you can relate to.
Ambitious mid-sized businesses need reliable payroll partnerships for the long term. If your current provider lacks the expertise or capacity to support your plans, consider making the move to ADP.
What kind of partner are we? You’ll find us at your side and in your corner.
Team up with us and you’ll never feel like you’ve simply added another outsourced service provider. You’ll gain a welcoming, consultative partner who’ll automate tasks you’ve been doing manually and push for new ways to boost your business.
You might know ADP for our reliable payroll and HR tech. That’s definitely us. But tech and tools alone can’t sustain any provider’s market-leading position for 70+ years. That takes a special service ethic.
Combining business-critical software with a consistent service experience, we make payroll personal.
We know we have a lot to live up to.
That’s why we approach our client relationships as deeply personal commitments – ones that have defined our partnerships with mid-sized businesses like yours for decades.
Our unique service ethos
Whether you need help optimising payroll processes or you’re gearing up to enter new markets, we’ve got the experience and perspective to guide you. With one contract for software and service to simplify your payroll – no matter how many staff you have in multiple countries.
Support
From over 1,500 experienced payroll professionals:
- Exceptional in-country regulatory expertise
- Genuine commitment to your service experience
- Unwavering advocacy for your team and employees
Specialised service
Our teams are close to wherever you’re headed next:
- 18 service centres around the world
- Service you can count on in 140+ countries
- Specialised in different business sizes and sectors to offer you informed insights
Satisfaction
Employers trust ADP to pay 40 million people worldwide:
- Our clients stay with us for on average 11+ years
- Clients’ likelihood to recommend ADP has grown by 340% over the last 5 years
- Around 90% of survey comments praise individual ADP staff for their help
Is your payroll keeping pace?
3 big changes you need to prepare for
Strategy changes, mergers & acquisitions
Major strategic shifts, as well as two companies becoming one, can create potential payroll conflicts
International business expansion
With many firms embracing remote working, managing the complexities of varying currencies is key
Ongoing changes in payroll legislation
The penalties for noncompliance are steep just as operating costs are higher than ever
Make payroll your superpower
For payroll that’s agile, adaptable, resilient and ready for any change or challenge your business can throw at it …
With ADP as your payroll partner, good things start to happen
Welcome! We’ll get you set up with ADP
- We gather your requirements, collect your data and set up your new system
- We test and check everything’s going smoothly at each stage
- We help you connect your HR system of record with ADP’s payroll solution
Our ongoing service teams take over
- Enjoy a direct relationship with your specialist ADP team
- Proactive communication and honest conversations
- Prioritising regulatory compliance and integrity
To make the most of your ADP technology
- Virtual, instructor-led and self-paced sessions
- Flexible, personalised delivery, using your data and work rules
- ‘On-time’ learning, anticipating the needs of your user groups
Exclusive access to ADP expertise and peer advice
- Build your network with thousands of HR and payroll professionals in mid-sized firms
- Full access to a knowledge base of FAQs
- Suggest product enhancements and shape our long-term partnership
Even more reasons to choose ADP
Regulatory compliance
Expertly navigate cultural and legislative changes when entering new markets
- Our dedicated legal watch teams monitor changes to labour legislation across the globe
- We deliver legal bulletins directly to our clients (some 2000 such bulletins in 2021 alone)
- We decipher legislation to help you see the effect on your payroll operations
Payroll system integration
Gain one single workforce view and user experience across your payroll and ERP systems
- ADP invests heavily in our partnerships with popular human capital management (HCM) vendors
- Your teams enter new employees’ payroll data into your HR system, reducing the time spent reconciling information
- Integrated payroll data helps you develop HR policies and strategies that benefit your people
Data security
Protecting employee data takes the combined and diverse skill sets of a world-class team
- 300+ professionals dedicated to the security and privacy of your employee information
- ADP is one of only a few Fortune 500 companies with a truly global converged security program
- We collaborate with international and federal law enforcement agencies (Europol, FBI, U.S. Secret Service, National Cyber Security Alliance)
How ADP partners with our clients
Integrity in (inter)action – complying with regulations, keeping your data clean and holding ourselves accountable
Shaun Liebisch has provided a professional and efficient service to our business over the past 4 years as our payroll specialist.
He has always conducted himself in an exemplary
manner, with the highest level of attention to detail and customer courtesy engagement.
We are very pleased with the outstanding level of service which we receive from Shaun and satisfied with the current payroll software.
Charlene Pheiffer,Director Human Resources, Compliance Regulatory Affairs STORZ KARL STORZ–ENDOSKOPE
As a happy customer of ADP for about 7 years, I can say that Agrofresh is quite pleased with the service we receive as well as the excellent customer service. Everything processed is timely and correct with courteous interactions with this vendor. As a global company processing payroll in over 20 countries utilizing numerous vendors, I can honestly say that ADP South Africa is one of our favorite vendors. This is due in large part to the people they employ who are knowledgeable and most importantly accurate. ADP South Africa truly makes life easier for me as a Global Payroll Manager!
Kathleen Neiley,
Global Payroll Manager
Agrofresh Inc.
WI have personally worked closely with a number of the payroll
specialists at ADP South Africa over the past 15 months and have found their service and professionalism to be of the highest standard.
Transferring of duties among ADP staff relating to our payroll have been seamless. Queries are responded to in less than 24 hours with ADP personnel always friendly and willing to help. When out -of-the-ordinary challenges and queries came up due to our unique environment in Eswatini, ADP have been efficient in seeking clarity and resolving timeously.
I would confidently recommend the services of this professional organization to any business looking for payroll related services.
Paula Heaney,
Country Manager
Afrox Eswatini (Pty) Limited
We wanted to feel that we were going to get supported. That we would have a help desk. They make you feel like you're the only client that they're working with. Several times I had phone calls and it was to see what my thoughts were. It was all about me and not about them. They're listening to what my needs are and they can hear what I'm trying to say to them. They just go above and beyond.
Natalie Chaston,
Payroll Manager
Arena Structures
ADP took the time to understand the RPC business model, enabling them to provide a tailored solution which has helped us to focus on our core business – a great example of a strong and flexible ongoing working relationship.
Steve Rowan,
Chief Financial Officer
Reynolds Porter Chamberlain
ADP has the advantage of having a service-oriented heritage with deep compliance and knowledge teams to support its solution development.
Liz Rennie,
Principal Analyst, HR Technology and Services
NelsonHall
By choosing a third party like ADP we always have best-in-class payroll, we’ve moved away from challenges and mistakes, and I now have one payroll manager running nine out of the 10 payrolls.
Mandy Muller,
Head of HR Europe
FUJIFILM Healthcare Europe
Award-winning expertise | at your service
Global Payroll Supplier of the Year 2022 The GPA Global Payroll Awards
CIPP International Payroll Provider of the Year 2022
Leader in NelsonHall Payroll Services NEAT Report
